Woodhouse Health Centre
5 - 7 Skelton Lane, Woodhouse, Sheffield, S13 7LY Telephone: 0114 229 3090
Monday 8am - 1pm then 2pm - 6pm, Tuesday 8am - 6pm, Wednesday 8am - 6pm, Thursday 8am - 5pm, Friday 8am - 6pm, Weekends CLOSED
FRIENDS AND FAMILY TEST RESULTS
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
FRIENDS & FAMILY TEST RESULTS
| Year-month | Extremely Likely | Likely | Neither Likely nor Unlikely | Unlikely | Extremely Unlikely | Don't Know |
|---|---|---|---|---|---|---|
| Jan 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2024 | 40 | 49 | 4 | 10 | 6 | 1 |
| Mar 2024 | 60 | 42 | 20 | 8 | 7 | 1 |
| Apr 2024 | 63 | 33 | 18 | 8 | 8 | 3 |
| May 2024 | 45 | 35 | 11 | 5 | 9 | 2 |
| Jun 2024 | 75 | 52 | 24 | 14 | 10 | 5 |
| Jul 2024 | 70 | 56 | 15 | 13 | 9 | 3 |
| Aug 2024 | 58 | 50 | 15 | 8 | 5 | 2 |
| Sep 2024 | 60 | 64 | 15 | 8 | 8 | 2 |
| Oct 2024 | 113 | 71 | 22 | 17 | 10 | 3 |
| Nov 2024 | 71 | 46 | 16 | 12 | 11 | 0 |
| Dec 2024 | 49 | 34 | 7 | 4 | 11 | 0 |
Patient feedback
We asked the question:
What is the main reason for your answer to the question?
The service that I get from the surgery is first class. They always call me back when they say they will and the people that I have had contact with at the practice are always polite and friendly.
Posted on: 13/09/2022
Excellent care from GP Dr Baldwin and an all round professional set-up - thanks
Posted on: 24/08/2022